INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is HAAT INDIA?

HAAT INDIA is a platform that brings you authentic, handcrafted products directly from Indian artisans. We reimagine the traditional haat—a vibrant cultural marketplace—as a curated digital space where each product is rich in story, soul, and intention.

 👉 Not sure if we’re the right fit for you? We can help.

Are your products really handmade?

Yes. All our pieces are handmade by skilled artisans using traditional techniques. Each product may have slight variations in color, texture, or weave—these aren’t flaws but unique marks of the hands that crafted them.

 👉 Curious about the process? We can help.

How do you source your products?

We partner directly with artisan clusters, craft NGOs, and master weavers across India. Our team travels to source products from their place of origin to ensure authenticity, fair pricing, and transparency.

 👉 Want to know more about sourcing? We can help.

Why are your prices higher than mass-produced items?

Our prices reflect the time, skill, and care that go into creating each handcrafted item. When you shop with us, you're not just buying a product—you’re supporting an artisan, preserving a tradition, and investing in something meaningful.

 👉 Still deciding? We can help.

Where do you ship?

We currently ship across India. International shipping will be available soon—sign up for our newsletter to be the first to know when we expand globally! You can read our Shipping Policy for coverage, timelines, and more.

 👉 Need help with delivery options? We can help.

How long will delivery take?

Delivery usually takes 3–7 business days in metro and major cities, and up to 14 days in remote areas. Made-to-order items may take longer.

 ⏱️ See our full Shipping Policy.

 👉 Need a specific timeline? We can help.

INFORMATION ABOUT US

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